Shipping Policy
Effective date: August 8, 2026
We ship only to addresses in the United States. Every barebells order includes free shipping with no minimum purchase.
Customer journey index — Delivery sequence
The policy arranges store standards around selection, payment, shipment, return, and support. It separates order processing from carrier transit and explains tracking, address issues, delays, cancellation, and the return route. This page applies specifically to barebells and its selection of protein bars, protein milk drinks, flavored snacks, multipacks, and assorted high-protein treats.
Order preparation
Normal processing takes 1–3 business days for payment review, picking, packing, and handoff preparation. An order received after 5:00 PM America/Los_Angeles, on a weekend, or on an applicable holiday begins on the next business day. Processing time and transit time are not the same.
Carrier travel time
Estimated carrier transit is 4–8 business days after handoff. Combining the normal processing and transit ranges gives an estimated 5–11 business days from the start of processing, although weather, address, carrier, volume, and service disruptions can extend the timing.
Exceptions to the estimate
If a package is materially delayed, we will provide the choice required by law, which may include agreeing to the delay or cancelling for a full refund. Contact us about loss, damage, a delivered scan with no package, incorrect items, or missing contents. The customer will not be charged return shipping to resolve those problems.
Following the package
A tracking number is provided when the order ships. The first carrier scan may take time to display. Contact us if tracking remains unchanged for several business days.
Delivery-address responsibilities
Review the address before placing the order and contact us immediately about a correction. A change is not guaranteed after processing begins. Items may travel in separate parcels, and each available shipment receives tracking.
Cancellation and the 30-day return policy
Cancellation can be requested before shipment. After carrier handoff, use the Refund Policy, including its 30-day return window, exchange option, and free prepaid return label for an approved return.
Store contact record
barebells
Email: Support@barebeltad.shop
Phone: 609-778-8985
Physical address: 1375 Roanoke Rd, Camden, New Jersey, 08104, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).